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Privacy Statement for Nexus Internet Services

Nexus Internet Services has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this Web site: Nexus Internet Services

Information Automatically Logged

We use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is also used to help identify you and your service order during signup and payment. Normal HTTP server logging is in effect on this site. As such, your IP will be recorded as a visitor.

Cookies

Our site uses cookies to maintain state information about your current session with the website. These cookies are server-based, and terminate shortly after your visit to the site ends. These cookies maintain state information about your session - including a unique session identifier, and your current currency display mode. This information is transient in nature, and is not written to any persistant data source.

Advertisers

We may on occasion use an outside ad company to display ads on our site. These ads may contain cookies. While we use cookies in other parts of our Web site, cookies received with banner ads are collected by our ad company, and we do not have access to this information.

Registration Forms

Our site's registration form requires users to give us contact information (like their name, email, and postal address). This information is required for the provision of services to the customer.

Contact information from the registration forms is used to get in touch with the customer when necessary, or validate that the party that support is speaking to is indeed a valid customer. It is always our concern to ensure that we not allow unauthorized access to client sites/configurations, and as such validation against Registration is a primary means of achieving this.

Order Forms

Our site uses an order form for customers to request services. We collect contact information (like their email address).

Contact information from the order forms is used to get in touch with the visitor when necessary.

Credit Card Transactions

Our site utilizes a third party credit card processor for all credit card transactions. Your transaction is processed via their secure server. No credit card information is maintained on any of our servers, or provided to us by our credit card processor.

External Links

This site contains links to other sites. Nexus Internet Services is not responsible for the privacy practices or the content of such Web sites.

Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. This information is stored in a secured database. Access to this information is restricted to a single username/password combination, and/or those persons who access the update info functionality by providing the correct email address/password as supplied at service signup, or as amended by the user from time to time

Data Quality/Access

This site gives users the following options for changing and modifying information previously provided:

  1. You can submit a support ticket via your control panel
  2. You can send email to support@nexus-iservices.com
  3. You can send postal mail to the following postal address:

    Nexus Internet Services
    301-420 Erb Street West
    Waterloo Ontario
    CANADA
    N2L 6K6
     
  4. You can call the following telephone number: 1-519-886-3437
In all cases, your current email address and password will be required to permit changes.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact: support@nexus-iservices.com



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