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This page is constantly being updated - if your question isnt here, or you think the answers are incorrect, please contact support for an up to date response.

FREQUENTLY ASKED QUESTIONS






What are all the files and directories in my home directory?

.bash* These are control files for your shell account. DO NOT TOUCH
.redirect This is your virtual pop3 forwarding information. DO NOT TOUCH You may utilize the control panel thru: http://www.yourdomain.com/cgi-bin/cp2 More Info
.wusage This is control information for the site usage reporting tool WUsage. DO NOT TOUCH
access-log This is a link to your website access log
anon_ftp This is your anonymous ftp directory. Users can only download from this directory the files that you place there.
anon_ftp/incoming This is the anonymous user upload area.
infobots/ This is your auto responder information. DO NOT TOUCH You may utilize the control panel thru: http://www.yourdomain.com/cgi-bin/cp2 More Info
maillists/ This is your Mailing List information. DO NOT TOUCH You may utilize the control panel thru: http://www.yourdomain.com/cgi-bin/cp2 More Info
www This is your web directory. Place all your web files in there.
www/.htaccess This is the login restrictions for MS Frontpage Extensions. DO NOT TOUCH.
www/_private This is part of MS Frontpage Extensions. DO NOT TOUCH.
www/_vti_* These are parts of MS Frontpage Extensions. DO NOT TOUCH.
www/access-log.zip when you request, via the control panel, to download your access log, the log is zipped up into this file
www/bbs/ This is the data directory for the preinstalled script WWW Bulletin Board. It is best to le the system maintain this directory unless you are confident in what you are doing.
www/cgi-bin/ This is your cgi-bin directory. Put all of your own scripts here. Your preinstalled scripts also reside in this directory.
www/forms/ This is part of the Lets Take An Order shopping suite
www/links/ This is part of the Free For All Links Page preinstalled script
www/lto.htm This is part of the Lets Take An Order shopping suite
www/mail/ This is part of the webmail preinstalled script
www/missing.html This is the default 404 page for your site. You may customize this as you please. If you require a change to the filename, you will have to contact support.
www/monsterbook This is part of the guestbook preinstalled script
www/order.htm This is part of the Lets Take An Order shopping suite
www/postinfo.html This is part of the MS Frontpage Extensions. DO NOT TOUCH.
www/random/ This is part of the Random Tet preinstalled script. Modify this file to contain the text you wish to randomly show on your site
www/realaudio/ This is where to put your RealAudio© files for proper streaming through the RealAudio© Server
www/vbpro/ This is part of the VisitorBook Pro preinstalled Script
www/whois/ This provides a rudimentary WHOIS lookup
www/wusage/ This is the work directory for the site stats WUsage preinstalled utility. It is best to let the system manage this directory itself






How do I run my own CGI programs?

Put your CGI programs in the cgi-bin directory.

  • The cgi-bin programs will likely require that the permissions of the file be changed to executable

    This can be accomplished by typing

    chmod 755 filename

A special note - this does not apply to frontpage webs, follow normal cgi instructions





How do I use Cgiemail, and Formmail?

CGIemail:This is a program that will email you the forms filled out from the web.


Please use formmail.cgi while we rewrite the section on CGIemail.

Formmail is a very easy to use form processor, simply place the following on any page after entering your domain.

	<FORM METHOD=POST ACTION="http://yourdomain.com/cgi-sys/FormMail.cgi">
	<input type=hidden name="recipient" value="sales@yourdomain.com">
	<input type=hidden name="subject" value="Order">
	<input type=hidden name="return_link_url" value="http://yourdomain.com/">
	<input type=hidden name="return_link_title" value="Back to Main Page">

Be sure to replace yourdomain, with your real domain name.




How do I use counters ?

There are 3 different types of page counters you can place on your pages. The first is a no-frills graphical counter which looks like this:

To use this one, put the following tag somewhere on your page, but change the yourpage.htm to be the address of the actual page you are putting this counter on. Also, don't break up the tag like we did. We had to do that to fit it on the page. The width=5 part refers to how many digits you want in your counter.

<IMG SRC="/cgi-bin/nph-count?width=5&link=http://yourdomain/yourpage.htm">


Another page counter you may want to use is the Virtual Publisher Counter. It is another graphical counter, but it will give you all kinds of stats such as time and date of visits, and domains that your visitors come from. It looks like this:


To put this counter on your page, insert the following tag somewhere... please note that the line had to be broken up to fit on this page, but the line should not be broken on your page.

<img src="http://yourdomain.com/cgi-bin/counter/counter.cgi? fram=testcount&viz=yes&isinv=yes&setup=/home/www/yourdomain/cgi-bin/counter/setup.txt">

Where you see fram=testcount, put in the name of the page you want to put the counter on instead of the word testcount. The viz=yes part tells the counter script whether your counter should be invisible or not. If you want the counter to be visible, leave it as yes. If you want it to be invisible, make it say viz=no.

The isinv=yes part is for whether you want the counter to be inverted or not. The default as below means that it is inverted (as shown in the graphic above). If you wish for it to be just a black number against a white background, make it say isinv=no.

Another great thing about this one is that you can access the log files for each page you have the counter on, and also reset the count to any number you wish. To see the instruction page, go to

http://yourdomain.com/counter/

with your web browser.

Please be aware that a count file will not be created until a page is accessed for the first time.


Finally, the simplest kind of page counter is a text-based counter. It uses SSI so the page you are putting it on must have the .sht, .shtm, or .shtml extension. It will look like whatever text and size attributes you give it on your page. The tag looks like this:

<!--#exec cgi="/cgi-yourdomain/counters/counter.cgi"-->

After you've put the counter on your page, look at it with your browser. If you don't see the counter the first time, hit reload. Then you should see the number 1. If you want to change the page count, FTP to your site, and look in the counters directory in your cgi-bin. There will be a file there with the name of whatever page you placed this counter on. Just upload a new text file with a new number on it, and that will be the new count on the page next time you hit reload. Remember to upload the file in ASCII or text format.





How do I use the anonymous ftp site?

Your anonymous FTP site is completely different from your website. When people FTP to your domain anonymously, they will see the following directories:

bin
dev
etc
incoming
lib
pub

"Pub" is where you should put all your anonymously accessible files. "Incoming" is for the anonymous users to upload files. You are responsible for any "pirated" software uploaded by the anonymous users. The anonymous FTP sites will be periodically monitored for any abuses. You may ignore the other directories (bin, dev, etc, and lib).

You may tell your visitors that they can visit your anonymous FTP site by typing "yourdomain.com" as the hostname, "anonymous" as their username, and their complete email address as the password.

To access the anonymous FTP site via the web, use the following address:

ftp://ftp.yourdomain.com/pub/

Your HTML to download a file called mirc511s.exe from a webpage would look like this:

<A HREF="ftp://yourdomain.com/pub/mirc511s.exe">Download Mirc Now</A>

You should tell your visitors that they may need to right-click on the link if they are PC users, or if they use a Macintosh, they need to hold down the mouse button on the link, then select the appropriate option from the Pop-up menu.






How do I create email aliases and forwarders?


Please use your control panel to create an alias/forward.





How do I use the auto-responders?


Please use your control panel to create an auto-responder.





How do I see who is using my auto-responders?


The original email that that your visitor sent to receive your auto-responder message will wind up in your default mailbox, unless you set up a pop or forwarder of the same name as the auto-responder. You can then see who requested an auto-responder, by the email that you have received.





How do I create a mailing list?


At this time, you will need to request support to create the list for you. You will need to provide:

  • List name (your domain name will prefix the list name you specify to ensure that the list is unique to your domain

  • The email address to use as the list owner (this is where administrative requests would be sent)

  • The administrative password for your list

Lists are currently managed via Mailman. This is a user-maintainable mailing list processor, with incredible flexibilty for the end-user. We expect to offer an upgrade to your control panel software in early Winter 2001 to provide you with the abiltiy to add and/or delete Mailman Mailing lists as required





How do I use Real Audi™ and Video™?


Please see section 1.2.10




How do I change my login password?


Telnet to your domain. After you've logged on, type "passwd" to change
your password. You can exit the telnet session by typing "exit".





How do I check the web usage stats for my domain?


Your page statistics, as maintained by WUsage, are available to you as

http://www.yourdomain.com/wusage/





I need to configure my mail reading program so I can access my emails. What are the proper settings?


Assume your domain is fred.com
Outbound (Smtp) = mail.fred.com
Inbound (pop3) = mail.fred.com
Username = your_username
*** Replace username with what the initial welcome email (or for a new Pop3 account, the control panel) indicated was your username.
Password = was chosen in "pass" field of control panel pop3 setup





What is the correct path to perl(and other programs)?


perl5: /usr/bin/perl
perl5.003: /usr/bin/perl5.003
perl5.004: /usr/bin/perl5.004
sendmail: /usr/sbin/sendmail
date: /bin/date
java: /usr/local/java/bin/java
python: /usr/bin/python

Domain paths
using example if your domain was fred.com

  • Main dir: /home/fred/www/

  • Cgi-bin: /home/fred/www/cgi-bin




What are the basic Frontpage settings?

Assume your domain is fred.com

Location to publish to: fred.com (note if the domain is not active use the ip# we assigned)

FTP server name: fred.com

Directory path: /home/fred/www/

Username: fred

Passwd: As-sent-to-you or try normal one.





What are the basic Msql settings?


mSQL is installed, however it is not supported beyond setup of your database due to the complexity of the program, and uniqueness of each person's use. Contact support if you would like a database set up. A link to the manual will be installed into your webdirectory. Note: your database size is INCLUDED in your space allowance.





What are the basic MySQL settings?


MySQL 3.22.30 is installed, however it is not supported beyond setup of your database due to the complexity of the program, and the uniqueness of each person's use. Contact support if you would like a database set up. A link to the manual will be installed into your webdirectory. Note : your database size is INCLUDED in your space allowance.





How do I create my own "404 Not found" error page?


Edit the missing.html document in your /www directory. If you need an alternate filename, you should contact support.



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