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DataCenter Status
| Cloud Services | ORD/DFW | Control Panel | Online |
Published : 2012-02-21T22:31:47-06:00
At approximately 10:10 PM CST , Datacenter Engineers identified an issue with our Control Panel and API. We are currently experiencing intermittent accessibility and some functionality may be degraded. Our Engineers are diligently working on the issue. Update: As of 10:32 PM CST this issue has been resolved and full functionality has been restored. We apologize for any inconvenience this may have caused. Thank you for your patience during this matter. If you have any further questions, please contact a member of our support team by visiting us in live-chat or by calling 1.877.934.0407 or INTL+1.210.581.0407. |
| Cloud Services | ORD/DFW | Control Panel | Online |
Published : 2012-02-20T16:13:19-06:00
At approximately 4:10 PM CST , Datacenter Engineers identified an issue with our Control Panel and API. We are currently experiencing intermittent accessibility and some functionality may be degraded. Our Engineers are diligently working on the issue. Update: As of 4:38 PM CST this issue has been resolved and full functionality has been restored. We apologize for any inconvenience this may have caused. Thank you for your patience during this matter. If you have any further questions, please contact a member of our support team by visiting us in live-chat or by calling 1.877.934.0407 or INTL+1.210.581.0407. |
| Servers | RedHat Network | Thursday, February 17th, 2012 | RESOLVED |
Published : 2012-02-17T22:47:49-06:00
We are currently seeing issues with servers in our DFW2 datacenter being unable to connect with our RHN satellite servers. This results in newly created or "re-kicked" servers being unable to register with RHN. Our engineers are currently investigating this issue and seeking a resolution. Update: The RedHat Network issues that were affecting customers in our DFW2 datacenter have been resolved. We apologize for any inconveniences this may cause. Thank you for your patience and understanding. If you have any further questions, please contact a member of our support team by visiting us in live chat or by calling 1.877.934.0407. |
| Servers | RedHat Network | Thursday, February 16th, 2012- RESOLVED |
Published : 2012-02-16T15:07:26-06:00
We began experiencing issues with our RHN Satellite service which inhibits our ability to "re-kick" Linux servers with Red Hat at approximately 13:15 CST. Our engineers are actively engaged and are troubleshooting the issue. **Update 2/16/12 @ 4:09 PM CST: This issue has been resolved. Thank you for your patience and understanding. If you have any further questions, please contact a member of our support team by visiting us in live chat or by calling 1.877.934.0407. |
| Servers | DFW, ORD, LON | February 16, 2012 | Server Reboots | Resolved |
Published : 2012-02-16T13:09:19-06:00
Datacenter Engineers have identified an issue caused when a reboot is initiated through the control panel. When customers attempt a manual reboot of their server through the control panel, they could experience extended periods of inaccessibility, or could cause the server(s) to be moved. We are working diligently to resolve this matter and will update once more information is available. At this time we recommend not rebooting servers through your control panel, until this matter is resolved. **Update 2/16/12 @ 1:30 PM CST: This isssue has been resolved for customers in all datacenters. Thank you for your patience and... |
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